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Developing a target operating model for a multinational tobacco giant was paramount to the success of a world-wide transformation journey. With a total coverage of 20 countries and workshops with 500+ process experts, helped in designing 'One True' target operating model, on which the global ERP platform was designed and implemented.


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Application portfolio optimization exercise for an in-depth evaluation of disparate systems implemented in the organization helped make 20% of systems redundant over a 2 year period, reducing the IT cost and making the business processes linear and efficient.




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